HP Printer keeps going offline

Does your HP Printer keeps going offline and you are not able to know the crux of the issue? Don’t worry. We have you covered. In this article we will discuss why your HP Printer keeps going offline and what can you do to resolve this issue. If you eed assistance with HP Printer offline fix, then contact HP Customer Care Number at +1-833-486-0565.

HP Printer is one of the most trusted and well-renowned printer brands in the world. Its impressive features, wide variants, fair pricing, and excellent support gives it a competitive edge over other brands. Whether you are using HP Printer for personal purposes, for professional use, or for business use, you can contact HP Customer Care Number at +1-833-486-0565 for installation, maintenance, and repair services.

Now let’s discuss why your HP Printer keeps going offline.

Why HP Printer keeps going offline? | HP Customer Care Number +1-833-486-0565

There are many reasons why your HP Printer says offline. Here are some common reasons why your HP Printer keeps going offline. If you need assistance with diagnosing and repair, contact HP Customer Care Number at +1-833-486-0565.

  1. Loose cables or power issue
  2. Network or connectivity related issue
  3. Outdated printer driver
  4. Incorrect windows/device settings
  5. Printer hardware issues

These are some common issues which could be the reason why your HP Printer keeps going offline. Below are some ways to fix this issue.

HP Printer Offline Fix – Things to do when HP Printer keeps going offline

Here are some troubleshooting methods to do when HP Printer says offline. For assistance with HP Printer offline fix, contact HP Customer Care Number at +1-833-486-0565.

  1. Check if the cables are properly connected
    One of the first things that you should do if your HP Printer keeps going offline is to check if the cables are properly connected.
    If you are using a USB cable then check if both the ends are properly connected.
    If you are using an Ethernet cable then ensure that it’s well connected.
  2. For wireless HP Printer, check if the network is working fine
    If you are using a wireless HP Printer, then check if your WiFI connectivity is working fine.
  3. Check if the ‘Use Printer Offline’ setting has been turned on
    Sometimes the reason your HP Printer keeps going offline could be attributed to the fact that you have ‘Use Printer Offline’ settings turned on. You can check and reset these settings through the following steps-
    i. Restart your printer.
    ii. Click on Windows icon > Settings > Devices > Printers and Scanners.
    iii. Select your HP Printer. Right-click on the printer and select ‘See what’s printing’.
    iv. Click “Printer’ and see if there is a checkmark against ‘Use Printer Offline’ option.
    v. If the checkmark is there, then remove it and select ‘Use Printer Online
  4. Remove pending printing jobs
    If there are any pending printing jobs, then remove it.
    i. Click on Windows icon > Settings > Devices > Printers and Scanners.
    ii. Select your HP Printer. Right-click on the printer and select ‘See what’s printing’.
    iii. Now select all the printing print jobs shown there and delete them.
    iv. Click ‘Print’ and select ‘Use Printer Online’.
    v. Restart your printer and try a test print.
  5. Perform a hard reset
    If the above methods do not work and your HP Printer says offline still, then perform a hard reset.
    i. With the printer on and idle for some time, disconnect the power cord from the printer.
    ii. Now, unplug the power cord from the outlet in the wall.
    iii. Wait for 30-60 seconds and then plug the power cord back into the wall outlet.
    iv. Once has done, reconnect it to the printer’s rear.
    v. Now, turn the printer on.
    Let the printer warm-up and then try a test print.
  6. Use HP Print and Scan Doctor to diagnose the issue
    HP Print and Scan Doctor is a diagnosing tool by HP. Download and install HP Print and Scan Doctor from HP’s official website.
    Run the software once it’s installed.
    Agree to conduct printer updates if there are any.
    Agree to make HP Printer your default printer if the option is presented.
    Finally, use HP Print and Scan Doctor to diagnose the printing issues that exist.
  7. Set HP Printer as the default printer manually
    Sometimes HP Printer keeps going offline if it has not to be set as the default printer. To check and set HP Printer as the default printer, follow the following steps-
    i. Click on Windows icon > Settings > Devices > Printers and Scanners.
    ii. Check whether the option ‘Let Windows Manage my Default Printer’ has been checked. If yes, uncheck it.
    iii. A list of printers will be presented. Select your Printer Name and click Manage.
    iv. Manage your device > Set as default.
    v. Once this is complete, try doing a test print.
  8. Remove printer from the computer and add it again
    Disconnect your printer from the computer and wait for some time.
    Now, add it again and then try doing a test print.
    Check if HP Printer still keeps going offline.
  9. Check if your printer drivers are updated
    Outdated printer drivers obstruct in printing functions and it is very important to keep them updated. Check if your printer drivers and updated and if not, update them.
    Additionally, if your printer driver is corrupted or damaged, you can uninstall it and install the latest version from HP’s official website.
  10. Configure Printer Spooler settings
    Printer Spooler helps inefficient communication between the printer and the computer and manages all the print jobs in the Print Queue. If there is a printer spooler error, then your HP Printer won’t be able to take any print commands and won’t be able to execute the printing jobs. As a result, you will keep on seeing ‘Printer Spooler error’ messages on your screen.
    Here are some troubleshooting methods to try to fix this error-
    i. Close all the applications through which you are trying to print.
    ii. Go to Start > Administrative Tools > Services.
    iii. Find ‘Printer Spooler’ and right-click on it and select ‘Stop’.
    iv. Once that’s done, go to This PC > Local Disk (C) > Windows > System 32 > spoof > Printers.
    v. Delete all the print jobs present in that folder.
    vi. Now once again, go back to Services, locate Print Spooler, right-click on it, and click Start.
    vii. Your HP Printer troubleshooting for spooler error is complete. Do a test print to know if it worked.

If your HP Printer keeps going offline despite trying the above-mentioned troubleshooting methods, then contact HP Customer Care Number at +1-833-486-0565 for immediate assistance and support.

-Published: 09/10/2020
By: Printer-Support-Helpline-Number

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